GROWHIGHLIFE RETURN POLICY.
Conclusion of agreements
1. All offers from GrowHighLife are without obligation.
2. An agreement is only concluded after acceptance of an order by GrowHighLife. GrowHighLife is entitled to refuse orders or to attach certain conditions to the delivery, unless expressly stated otherwise. If an order is not accepted, GrowHighLife will notify this with reasons within ten working days of receipt of the order.
3. Placing an order via the webshop at the web address https://www.growhighlife.com is reserved for persons aged 18 and over. By placing an order, the customer indicates that he has reached the age of 18 or is acting with the consent of his legal representative.
Trial period and right of withdrawal
1. If the delivered goods are not in accordance with the agreement, the buyer must report any defects or incorrectly delivered goods to GrowHighLife within a reasonable time after discovery. The buyer is obliged to inspect the delivered goods immediately upon receipt and to immediately report any defects in writing.
2. If there is a distance purchase within the meaning of art. 7:46a sub b BW, the offer will also include a trial period of at least fourteen days, starting the day after receipt by or on behalf of the consumer, unless otherwise agreed. The purchase is therefore only final when fourteen days have passed after receipt of the item.
3. During the trial period, the consumer has a right of withdrawal, whereby he has the option to return the received goods without any obligation on his part, other than in return for compensation for the direct costs of return, or to indicate that the goods offered services are not used. In cases where services are (also) offered, the right of withdrawal is defined as a cooling-off period, to which the provisions in these terms and conditions regarding the trial period apply in full.
4. Limitations or exclusions of the trial period - based on the specific nature of the goods or services in question - will be clearly stated in the offer.
5. The consumer can only invoke her right of withdrawal by informing GrowHighLife of her intention in writing or by e-mail within a period of fourteen days after receipt by or on behalf of the consumer.
6. If the consumer invokes the right of withdrawal, GrowHighLife will refund any amount already paid by the consumer within 14 days at the latest.
7. The consumer can only actually exercise his right of withdrawal if the goods in question are returned complete, undamaged, unused and in the original packaging. After invoking her right of withdrawal, the consumer must return the delivered goods to GrowHighLife within fourteen days. In that case, the costs of return shipping will be borne by the consumer.
8. If a trial period applies, the consumer's invocation of the trial period is a resolutive condition.
Liability
1. GrowHighLife accepts no liability whatsoever for damage caused/arising from the use of products sold by GrowHighLife, either directly or indirectly.
2. If the delivered item does not correspond to what was agreed and this non-conformity is a defect within the meaning of the product liability regulations, GrowHighLife is in principle not liable for consequential damage.
3. GrowHighLife is not liable for misunderstandings, mutilations, delays or improper transmission of orders and communications as a result of the use of the Internet or any other means of communication in the traffic between the buyer and GrowHighLife, or between GrowHighLife and third parties, insofar as affecting the relationship between the buyer and GrowHighLife, unless and insofar as there is intent or gross negligence on the part of GrowHighLife.
4. Products sold by GrowHighLife through the GrowHighLife shop are in no way suitable for treating, curing or preventing any disease or (physical/mental) condition.
5. The customer must refrain from (further) using products purchased through GrowHighLife:
a. when the customer suffers from high blood pressure, cardiovascular disease, diabetes or any other physical condition;
b. during pregnancy or breastfeeding;
c. in combination with MAO inhibitors or any other medicine;
d. in combination with driving a car or the use/control of (heavy) machines;
e. in case of nervousness, insomnia, decreased hunger, tremors, hard palpitations or other physical or psychological complaints. If necessary, the customer should always immediately consult a doctor.
In case of doubt about use, the customer should consult a doctor before using it and follow his advice.
6. By placing an order with GrowHighLife, the customer accepts all responsibility regarding the (il)legal status of the products that will be sent to the customer within the framework of the execution of the agreement.
7. Before the customer places an order in the GrowHighLife shop whereby the ordered products must be delivered outside Morocco. The customer must inform himself of the laws, import regulations and customs regulations that apply to the products to be ordered in the country of delivery. are in force. The customer declares that the import and possession of the ordered products in the country of delivery is legally permitted.
8. The customer accepts full liability for all injuries, damages, penalties, loss of income or property arising from the purchase, consumption, use and/or misuse of a product through GrowHighLife. The customer indemnifies GrowHighLife against all claims and damages in this regard.
9. The information provided by GrowHighLife via its website(s), the GrowHighLifeshop, links to or from other websites, or by GrowHighLife employees by telephone, email or any other means of communication are strictly informational. This information should never be regarded by the customer as a recommendation to take certain actions. The use of information provided by GrowHighLife for prohibited actions is entirely at the expense and risk of the customer. The customer must note that the information provided by GrowHighLife may be inaccurate, incomplete or no longer up to date.
10. Products purchased through GrowHighLife must be kept out of the reach of children (minors) by the customer.
Applicable law and choice of forum
1. All agreements concluded and to be concluded by GrowHighLife are exclusively governed by the Moroccan law. Applicability of the Vienna Sales Convention 1980 is excluded.
2. All disputes - including those that are only considered as such by one of the parties - that arise as a result of an agreement to which these conditions apply in whole or in part, or as a result of other agreements that are a consequence of such agreements, will be settled.